FAQ

Here are some frequently asked questions:


How do I get a Library card?


Requirements:


How do I reset my online library catalog password?

Call the Library!  We would be happy to help you reset your password.  You can also reset your password right from the library catalog.  Click here to access the catalog and change your password. 


How long can I keep my materials?

• 3 weeks for books

• 7 days for Movies (DVDs) and other media items

Items are automatically renewed.  You can also manually renew them by accessing your account online, or by contacting the library.

 

Can I borrow materials not found at the Henderson Public Library?

Patrons looking for materials should first use the TdS Aspen catalog. Aspen is a shared catalog of 34 member libraries that provide borrowers access to an extensive collection of resources. The catalog may be used in the Library, at home or anywhere you have internet access. Patrons may also call the Henderson Public Library to request materials. There are several ways to borrow books outside of your library. Please contact us if you cannot find a book that you want.  We would be happy to try and secure it for you.


Can I return items checked out in Henderson at another Public Library?

YES you can!  Items checked out from any Traverse des Sioux Library Cooperative location may be returned to any of the member libraries. Items may be returned in person or through a book drop.


Can I return items after hours?

Items may be placed in the book return located in the entryway of the library. Items marked as "too fragile" or "too large" for the book return must be returned when the Library is open.